Returns & Exchanges
At Imperium Network, we are dedicated to ensuring your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our quality assurance team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing